SHIPPING AND DELIVERY OF ORDERS
The PROVIDER will not send any order until it has verified that payment has been made.
Merchandise shipments will usually be made via EXPRESS COURIER (POSTAL EXPRESS, SEUR, UPS, STD, DHL, etc.), according to the destination freely designated by the USER.
The shipment will be made once the availability of the merchandise has been confirmed and the order payment has been verified.
The delivery period will be between 2 and 6 business days, depending on the destination town. The expected shipping and delivery date will be provided prior to order confirmation.
Shipments will be free if purchases exceed €200.00.
Failure to execute the distance contract
If the contract cannot be executed because the contracted product or service is not available within the expected period, the USER will be informed of the lack of availability and will be entitled to cancel the order and receive a refund of the total amount paid at no cost, without any liability for damages attributable to the PROVIDER.
In case of unjustified delay by the PROVIDER regarding the total refund amount, the USER may claim to be paid double the amount due, without prejudice to their right to be compensated for damages suffered exceeding that amount.
The PROVIDER will not assume any responsibility when the delivery of the product or service does not take place due to false, inaccurate, or incomplete data provided by the USER.
The delivery will be considered made when the carrier has made the products available to the USER, and the USER, or their delegate, has signed the delivery receipt document.
The PROVIDER will be liable to the USER for any lack of conformity that exists at the time of delivery of the order, allowing the USER, through a simple declaration, to demand the correction of such lack of conformity, the reduction of the price, or the termination of the contract. In any of these cases, the USER may also demand compensation for damages, if applicable.
The USER will have the right to suspend the payment of any part of the purchase price of the acquired product until the PROVIDER fulfills the obligations established in this contract.
It is the USER's responsibility to verify the products upon receipt and to state any reservations and justified claims in the delivery receipt document.